Your privacy matters to Heaven Seeds Academy.

This page explains how we may collect, use and protect information when parents, guardians and visitors contact us through our website, WhatsApp, email or social media.

Careful Handling

We aim to keep enquiry information protected and limited.

Parent Control

Parents may contact us about privacy-related requests.

Clear Purpose

Information is used to answer enquiries and support admissions.

Trust First

A premium parent experience built on confidence and care.

How We Handle Information

Clear, respectful and parent-friendly.

This policy is written to help parents and website visitors understand what information may be collected and why it may be used. It is not a substitute for formal legal advice.

Information We May Collect

When you contact Heaven Seeds Academy, we may collect details such as parent or guardian name, phone number, email address, enquiry type, child age range, preferred start date and message content. We only request information that helps us respond to admissions, visits and parent enquiries.

How We Use Your Information

We use enquiry information to respond to your request, guide you through admissions, arrange school visits, answer programme questions, provide parent support and improve the clarity of our communication.

WhatsApp, Email and Contact Forms

If you submit a form that opens WhatsApp or email, your message is sent using the platform you choose. Please review the privacy settings and policies of WhatsApp, email providers and social media platforms when using those services.

Cookies and Website Analytics

Our website may use basic cookies or analytics tools to understand website performance, page usage and visitor experience. These tools help us improve speed, accessibility and content for parents in Mauritius.

How We Protect Information

We aim to handle personal information carefully and limit access to relevant team members who need it to respond to enquiries or support admissions. We do not sell personal information.

Your Choices and Requests

Parents and visitors may contact us to request clarification, correction or deletion of enquiry details where applicable. We will review privacy-related requests with care and respond as reasonably possible.

Important Notes

Privacy in everyday communication.

Children’s information

If information about a child is shared during an enquiry, it should be provided by a parent or guardian. We encourage families to share only what is necessary for admissions or support.

Third-party platforms

Our website may link to WhatsApp, email, Google Maps, Facebook and Instagram. These services are operated by third parties and may process data under their own policies.

Retention of enquiries

We may keep enquiry details for a reasonable period to follow up, support admissions and maintain communication history. You may contact us for privacy-related requests.

Policy updates

This page may be updated from time to time as our website, communication methods or services evolve.

Parent Support

We are here to help with care and clarity.

For admissions, parent enquiries or privacy questions, you can contact Heaven Seeds Academy directly.

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